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TAV IT Services Exhibiting at “Dubai Airport Show 2012”

As TAV IT Services, we took our place at the “Dubai Airport Show 2012” which is held between May 22-24 in Dubai. Our company has taken important steps through a range of products and services it offers and attracted great interest from the visitors at Dubai Airport Show 2012 which is held for the 12th time this year.

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A Single Phone Number for All Questions at TAV Airports by a Collaborative Effort Between TAV IT and TAV Istanbul Terminal Operations

Currently operating 24/7 and implemented as a pilot program on January 2nd, 2012, the TAV Call Center was quickly implemented (i.e. 2 months) in a collaborative effort between TAV IT and TAV Istanbul Terminal Operations. Detailed implementation was carried out to set up the Call Center, which will be managed by TAV Istanbul Terminal Operations, including technical infrastructure, software and hardware, as well as coordination and training for customer representatives. Training for customer representatives was provided by TAV Academy.

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TAV IT in Abu Dhabi

TAV IT participated in the Airport Exchange 2011 in Abu Dhabi TAV IT General Manager Binnur Güleryüz Onaran made a speech titled ‘Experiences Driving Customer Satisfaction and Commercial Revenues through the new TAV Mobile App Covering Seven Airports across Turkey, Tunisia, and Georgia’ on November 29, 2011, ‘IT, Facilitation & Customer Service’ at Airport Exchange 2011 held at Abu Dabi having TAV as one of the gold sponsors and hosted by Airports Council International (ACI).

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TAV IT Participated in Inter Airport 2011 Fair in Munih

TAV IT participated in Inter Airport 2011 Fair which was hold in Munich, hosting professional industry players in international airport equipment, technology, and services. Organized between October 11 and 14, more than 600 sector representatives from 34 countries were participated into one of the biggest events of aviation industry

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