TAV Technologies Webinar about "How to Enhance Passenger Journey in the New Normal"

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TAV Technologies Webinar about "How to Enhance Passenger Journey in the New Normal"

Table of Contents

The world moves towards the “New Normal” and the aviation industry has restarted its operations by focusing on the safety of their passengers and staff. Meeting the passengers’ expectations in this phase is crucial for boosting confidence in air travel.

In this webinar hosted by TAV Technologies, we will discuss how to enhance the passenger journey in the new normal. The first part of the webinar will cover the passengers’ expectations after COVID-19 and how the passenger experience will change. In the second part, we will focus on the technologies that will re-build the traveler’s confidence in dept.

This webinar will address;

  • New Reality of Passengers comparing old habits and new habits
  • Hygiene at Airports – Health Accreditation & Certification
  • Touchless passenger flow and seamless travel experience
  • Shifting of travel stress locations
  • Passenger comfort & travel motivation
  • Better social distancing by queue management technologies
  • Importance of touchless technologies to increase safety
  • How the online pre-order platform will help both airports & passengers



nejat kurt

Nejat Kurt
TAV Airports Macedonia, Deputy General Manager, Operations
"Passenger Experience and Expectations after COVID-19"

aziz can aksöyek

Aziz Can Aksöyek
TAV Technologies, Head of Sales & Business Development
"Rebuilding Traveler Confidence by Technology"


Presented by

Sevil Çalışkan Özcan

TAV Technologies, Marketing Manager